APPENDIX
Neighborhood Traffic Calming Process Flow
Project Ranking Guidelines
NTCC Funding Schedule
Citizen Appeals
85th Percentile Speed
CHAPTER I: ARLINGTON COUNTY
NEIGHBORHOOD TRAFFIC CALMING
COMMITTEE (NTCC)
MISSION:
Develop and oversee a program to support the County Board's vision of an "urban
village" by reducing the impact of vehicular traffic and improving pedestrian and
bicyclist safety within and around residential areas in Arlington County.
GOALS:
1. Change the culture of neighborhood street use from "cars first" to "people first."
2. Develop street design guidelines which will make speed limits and other traffic controls
on residential minor and principal streets "self-enforcing."
3. Coordinate NTCC efforts with the Pedestrian, Bicyclist, and ADA advisory committees.
4. Establish effective, fair, and consistent policies for implementing traffic calming
measures.
5. Ensure that neighborhood street use is consistent with Master Transportation Plan
designations and zoning to the greatest extent possible.
6. Redirect through traffic to the arterial road network.
7. Foster collaboration and a shared sense of purpose between County residents and staff in
addressing traffic problems.
8. Reduce the number of cases requiring County Board intervention.
OBJECTIVES:
Note: numbering as in original report.
9. Refine County policies governing the NTC program and application of traffic calming
measures.
10. Develop the NTC Program.
11. Implement the NTC Program.
12. Evaluate and refine the NTC Program
13. Make final recommendations to the County Board.
STRATEGIES
1. Refine County Policies governing the NTC Program and application of traffic calming
measures.
a) Establish maximum tolerable speed and volume standards for residential streets.
b) Develop a formula incorporating number of residences, traffic volume, speed to
determine extent to which streets are out of compliance.
c) Establish requirements for community outreach for each traffic calming
measure
d) Develop criteria for applying traffic calming measures to problem streets.
e) Develop priorities for scheduling traffic calming projects.
Severity of problem Scope
Order in which received
Budget considerations
Community Support
f) Review County policies and public statements
g) Issues:
Do Master Transportation Plan street classifications match actual use?
What is the County's objective for streets which are classified as neighborhood streets but
carry through traffic?
How far should the County go to move through traffic to the arterial roads?
How do we balance the interests of residents and users?
2. DEVELOP THE NEIGHBORHOOD TRAFFIC CALMING PROGRAM
a) Identify and refine data collection tools, methods, and procedures, including:
Origin-destination surveys
Speed classifiers
Review of street characteristics
Review of street use
Comparison of expected vs. actual street use
Resident surveys before, during, and after traffic calming measure
installation
b) Develop communications tools to support and increase the effectiveness of the program,
including:
Resource manual for citizens explaining policies and procedures
Public information campaign
Web site
Surveys
Public Meetings
~ Consensus-building sessions
c) Design procedure for notifying interested parties
d) Define traffic calming elements which prioritize pedestrian, bicyclist, and wheelchair
safety.
Street width
crossing distances
bicycle paths
street geometry ~ wheelchair ramps
pedestrian amenities (sidewalk and tree lawn width, islands, etc.)
3. IMPLEMENT THE NEIGHBORHOOD TRAFFIC CALMING PROGRAM
Analysis and Design:
a) Evaluate and prioritize new NTC project requests
b) Assign staff and NTCC Members to new projects
c) Perform community outreach to reach neighborhood consensus about
problems
d) Identify traffic calming measures to address problems
e) Review and refine proposals with community
f) Identify issues requiring resolution by the NTCC or County Board.
g) Determine resource requirements
h) Prepare budget for new projects
i) Submit new project request to the NTCC for approval
Construction:
j) Prioritize existing (approved and funded) NTC projects
k) Develop work plan and schedule
1) Evaluate newly approved NTC projects
m) Obtain resources
n) Prioritize new NTC projects
o) Monitor construction
4. EVALUATE AND REFINE THE NEIGHBORHOOD TRAFFIC CALMING
PROGRAM.
a) Collect follow-up data (speed, volume, pedestrian safety, resident satisfaction, etc.)
b) Analyze results of NTC projects
c) Recommend corrective program action
d) Research new traffic calming strategies (on-going)
e) Revise resource requirements
f) Revise work plan and schedule
g) Report periodically to the County Board
5. Make final recommendations to the county Board
a) Compile results of data collected on completed projects to show overall results
of NTC program
b) Recommend policy changes
c) Identify policy issues needing Board resolution.
CHAPTER II: NEIGHBORHOOD TRAFFIC CALMING
PROBLEM-SOLVING PROCESS
OVERVIEW
Neighborhood traffic problems are addressed through several steps. First, residents'
perceptions of problems and their goals must be defined. Second, the specific traffic
problem needs to be defined and quantified. Third, if there is a discrepancy between
perceptions and data, this difference must be evaluated. Forth, the most appropriate traffic
calming measure(s) must be selected. Fifth, the affected residents must agree on the
proposed traffic calming measures. And sixth, the project must be funded
The process described below represents a community-based, "problemoriented" approach
to deciding what to do about neighborhood traffic problems. The emphasis is on selecting
traffic calming measures which will address documented problems instead of allowing
preconceived, unstudied proposals to drive the process.
Underlying this new process are standards and criteria which determine the existence and
severity of traffic problems. These standards and criteria are based on those used in
successful traffic calming programs in North America and Europe. The criteria used herein
correspond to requirements for individual traffic calming measures. In other words, traffic
problems severe enough to warrant action would qualify for one or more of the approved
traffic calming measures available for use in Arlington County.
Regardless of the scope of the traffic situation, the problem-oriented process is the same.
The difference is in how broad the community participation must be. For example,
addressing a speeding problem on a single block of a street would not require the same
level of public discourse as a problem affecting several streets within a neighborhood. The
most difficult problems are those where road users and affected residents have conflicting
but equally valid needs. Central to the new process is an acknowledgment that communities
need outside support to identify and solve traffic problems while respecting the interests of
all affected parties.
PROCESS STEPS
The Neighborhood Traffic Calming Committee oversees the problem-solving process.
When requests for traffic calming come in, from whatever source, Staff determine what
course of action to follow. In some cases, Staff may propose to implement one of several
regularly budgeted traffic control measures not subject to the
Traffic calming measures included in neighborhood action plans should be appropriate for
the problem(s) being solved, result from the community working group considering all
relevant viewpoints and opinions and should meet with community approval.
If the affected community approves the action plan, then the plan becomes eligible for
funding. Like the Neighborhood Conservation Advisory Committee (NCAC) funding
process, NTC projects will be funded in six-month cycles. Funded projects will be
scheduled for implementation. Unfunded projects will be referred back to staff who will
send the requesters a letter informing them of their options.
After an NTC project has been implemented and in place for several months, Staff and the
NTCC will conduct a follow-up evaluation to determine the success of the project in
solving the identified problem. The results of this evaluation will determine whether the
NTCC needs to revisit the problem. Additionally, the results will be used during periodic
programmatic reviews of the standards and criteria which form the basis of this program
and to assess the effectiveness of specific traffic calming measures.
1. IDENTIFY PROBLEM
a) EXTERNAL SOURCES
Requests for traffic controls can come from an individual citizen, groups of citizens, civic
associations, businesses, developers, County staff, or the County Board. It is important for
the requester to focus on the problem and not let a preconceived, unstudied solution drive
the process
b) INTERNAL SOURCES
Staff can initiate the NTC process when seeking to correct situations which are brought to
their attention. For these problems, staff should recommend corrections to the NTCC. The
NTCC will determine the appropriate level of public participation.
Upon receipt of a request for NTCC assistance, Staff will forward a questionnaire to the
requester to gather the following information:
- Name(s) of Requester(s), contact information, and length of time in
residence
- Description of the problem
- Specific location(s) of traffic problem(s)
- Time of day when problem occurs
- Dates/times of accidents (reportable and non-reportable)
- When the problem started
- Possible causes of the problem? (opinion)
- Any perceived dangers to pedestrians, residents, property as a result of the
problem (opinion)
- Results residents hope to achieve (i.e., reduced speed, lower traffic volume,
fewer accidents, lower risks to pedestrians, etc.)
- Names, addresses, phone numbers of nearby residents who share the
concerns
Staff will acknowledge the completed questionnaire in writing to those whose names were
provided and to the civic association (if any) and the NCAC representative (if any). This
communication will outline the next steps to be taken and provide a time frame for
collecting data and assessing the problem.
2. DEFINE SCOPE OF PROBLEM
Using the completed questionnaire, staff will inspect the area and review other information
such as road and land-use maps to identify technical issues and to clarify their
understanding of the problem from the requester's perspective. Specifically, staff will:
Identify affected streets and intersections
Identify users of affected streets and intersections (stakeholders)
Identify traffic generators
Analyze street use with respect to street classification
Document any other factors which might contribute the problem
Once staff understands the scope of the problem in terms of geography and road use, its
next step is to collect data which will determine whether the problem meets any of the
thresholds set by the NTCC and approved by the County Board.
Depending on the type of problem to be analyzed, some or all of the following data will
be collected :
(Footnote: Appendix should describe specifications for each data
collection effort)
Traffic Counts
Speeding Studies (classifier, police radar, etc.)
Origin/Destination Studies
Resident Opinion Surveys
Field observations
Other, to be identified as needed
Staff will review the results of the data collected and compare with the established criteria
for identifying traffic problems. They will also add the location to the County's NTC
Problem Database for reference and NTC Program review.
a) PROBLEM NOT CONFIRMED BY DATA COLLECTION
If the data collected indicate that the situation does not meet the thresholds which define
traffic problems, staff will send a report to the NTCC with the results of the data and
recommend that no action be taken. The situation will be eligible for reevaluation after a
two-year waiting period.
Staff will report back to the community that the problem did not warrant any specific action
by the NTCC or staff. If this response is not satisfactory, the citizens may request that the
NTCC put the issue on its agenda for a brief presentation by the proponents in a future
meeting. Additionally, as part of the on-going programmatic review of the NTC and the
appeals processes, all problems for which measures have not been implemented by NTCC
may be reviewed at a later time to determine whether the NTC thresholds and criteria are
too narrow or the process breaks down in certain areas.
b) DATA COLLECTION CONFIRMS PROBLEM
If the objective data confirm the existence of a problem (which may or may not be the same
problem identified by the requester), staff will prepare a problem report including:
Date request for help received
Name(s) of requester(s) and contact information
Problem Inventory (specific locations, times or day, etc.)
Dates/times of accidents (reportable and non-reportable)
Traffic Data Analysis (details attached)
Causes of problems
Risks to pedestrians, residents, property as a result of the problem
Geographic scope and boundaries
Potential Solutions
Names, addresses, phone numbers of nearby residents who share the concerns
List of people willing to work with the NTCC to solve problems
Date and time for meeting to discuss potential solutions and community role (if
applicable)
Staff will forward this problem report to the NTCC for information and to the original
requester, the civic association (if any), and the NCAC representative (if any), and any
other individuals who have made their interest known by letter or petition. The NTCC will
assign a member to oversee the community outreach and consensus-building required to
decide how best to address the problem.
3. COMMUNITY DISCUSSION OF PROBLEMS AND NTC MEASURES
The NTCC representative and staff will meet with the original requesters to discuss
possible courses of action. The initial meeting will have the following purposes:
Educate citizens about the process
Review the collected data
Discuss applicable NTC measures and requirements for each
Review process for achieving consensus on NTC measures
Formation of a working group
At this early stage, the discussion will focus on the problems rather than the merits of
specific traffic control measures. Participants should leave these sessions understanding:
The scope and nature of the problems in their community
The NTC process that will be followed
What they can realistically expect from traffic calming
The necessity for working within their community to build a consensus for NTC measures
Staff, the NTCC representative, and facilitator (if any) should leave the meeting with an
understanding of:
What residents hope to achieve
Sources of potential conflict within the neighborhood
Any issues not previously identified
A sense of the extent of community support for the NTCC effort to solve the problem(s)
4. COMMUNITY DEVELOPMENT OF ACTION PLAN
The number of working group meetings will depend on the complexity of the problem or
problems. For complex problems, the NTCC will allow the community a period of three
months to form a working group of the affected residents and other interested parties. If no
working group has formed, the NTCC will consider whether to grant an extension or
conclude the project.
The working group will be requested to produce periodic status reports to the NTCC for
longer-term projects. If it appears that a community cannot reach agreement on an action
plan, the NTCC may recommend that the community effort be suspended.
The outcome of the community problem-solving process should be a proposed plan of
action. This can be as simple as a single traffic calming measure or as complicated as a
neighborhood-wide plan.
5 NTCC REVIEW
When the working group has developed an action plan, Staff, the NTCC representative, and
the working group representative will present it to the NTCC for discussion and comments.
6. ASSESS COMMUNITY SUPPORT FOR TRAFFIC CALMING
Each proposed traffic calming measure within the action plan requires a certain level of
community support to be eligible for funding and implementation. To assess community
support, Staff will prepare the following materials to mail to the affected households:
Letter explaining the proposed action plan and announcing a community meeting
Maps and diagrams explaining what the proposed measures will look like and where each
will be located.
Level of response and support required for NTCC approval of plan.
Postage-paid return card with the resident's name, address, required signature line, and a
"yes" or "no" box to be checked, as well as space for comments.
If an insufficient number of households respond within four weeks, members of the
community working group assigned to that particular project will follow-up with those
neighbors who failed to return their cards.
Support of the civic association(s) and local PTA's is not required but is strongly
encouraged.
If the response is sufficient but negative toward the proposal, the NTCC will recommend
either that the problem be referred back to the community outreach phase or that it be
closed out as irreconcilable. If the project is referred back to the community, the NTCC
may recommend alternative approaches, more likely to meet with community acceptance.
In the case of projects failing to receive support and being closed out, the NTCC will
determine a minimum waiting period - one to four years - before the problem or problems
may be resubmitted for NTCC assistance."
Footnote: See Appendix 4: Citizen Appeals for more information
7. PROJECT FUNDING
a) PRIORITY RANKING GUIDELINES
In order to avoid diverting traffic from one neighborhood street to another, the NTCC
supports the analysis of traffic problems on a neighborhood-wide basis and the
development of a comprehensive plan to calm traffic throughout a neighborhood. This is
similar to the process undertaken during development of a Neighborhood Conservation
Plan under the NC program.
However, when it comes time to provide funds for the implementation of specific traffic
calming measures, the NTCC will evaluate projects on a street-by-street basis, through the
use of a priority ranking system (see Appendix 1). The system is intended to provide the
NTCC with an objective method for assessing the severity of the traffic calming issue the
project is intended to address. Other things being equal, projects with more severe
problems, as shown by higher point values, will be recommended for funding before
projects with less severe problems, as shown by their lower point values.
Prior to full NTCC discussion, its rankings subcommittee, working with County staff, will
assign points to each eligible project under the NTCC project priority ranking guidelines
subject to review by the full NTCC.
The proposed ranking system gives equal stress to speeding and volume, and assigns points
for every reported, traffic calming- related accident. Additional points are given to projects
on streets used by bicyclists and transit riders, with facilities that generate substantial
amounts of pedestrian traffic, and with conditions leading to increased hazards. Further
preference is given to projects that demonstrate high levels of community support.
b) PROJECT FUNDING SESSIONS
NTCC will place all eligible projects on a list for consideration during twice yearly NTCC
funding sessions (see Appendix 2). Eligible projects will be discussed at the NTCC meeting
prior to each funding session, and NTCC members are expected to visit eligible sites prior
to the funding session. The funding process will proceed in the following fashion:
1. For each project, in priority order as determined by the point system:
- County staff describes project;
-
Supporters and opponents of project are provided the opportunity to speak for or against
funding; and
- NTCC members discuss specific issues.
2. NTCC debates and recommends project funding
Recommended projects funded through bond issues will be referred to the County Board
for final approval; projects recommended for funding through operational accounts will be
referred to the County Manager.
Projects not recommended for NTC funding, for whatever reason, may be eligible for other
funding sources, such as the Neighborhood Conservation Program and will be referred back
to the community to investigate other funding sources. They also may remain on the NTC
eligible projects list for subsequent funding sessions.
8. PROJECT IMPLEMENTATION
Once a project has been approved and funded, Staff performs the following
actions:
- Preliminary engineering to determine scope of work
- Perform site survey
- Develop detailed construction drawings
- Acquire rights of way and easements
- Schedule construction either by County Staff or contractor
- Notify affected residents of construction schedule
- Execute construction
- Install landscaping treatments
- Repair any damage to private property
9. EVALUATE THE EFFECTIVENESS OF THE NTC PROJECT
a) Staff Collects "After" Data
- Repeat Tests from Initial Data Collection
- Perform Other Tests as Needed
- Survey residents
- Track changes in traffic patterns
b) NTCC and Staff Prepare Evaluation Report
- Compare "Before" and "After" Data
- Analyze Results
- Identify Next Steps and/or Corrective Actions for Failures
c) Close Out Problem
- Prepare Item for inclusion in periodic County Board Report
- Remove Project from Schedule
- Communicate with Citizens on any remaining issues, problems, or concerns
10. PROGRAM REVIEW AND REFINEMENT
Periodically, the NTCC will review the approved standards and criteria to determine
whether they are appropriate for current conditions. This analysis will consider all NTC
requests which did not meet the thresholds as well as those which did. Additionally,
citizens who feel that the NTC Process needs refinement may bring their issues to the table
for discussion and consideration by the NTCC and the County Board liaison.
It is important that Arlington County citizens find the NTC process to be fair and the
policies consistently applied. Additionally, because this is a new program, the NTCC will
closely monitor the following areas for effectiveness:
- The criteria used to determine whether a problem exists and how severe it is;
- The criteria which must be met in order to qualify for a traffic calming measure;
- The funding priorities
- The process
- Budget requirements
The initial review will take place one year after the County Board approves the NTC
Program.
CHAPTER III: TRAFFIC CALMING
MEASURES AND CRITERIA
Traffic calming involves implementing strategic measures to reduce vehicle speed,
excessive traffic volume, cut-through traffic on residential streets, and other safety-related
neighborhood traffic concerns. The following definitions, measures and criteria are
established for the NTC process.
1. DEFINITIONS
A. Speeding
A speeding problem exists when the 85th percentile speed on the affected street/s is in
excess of 5 mph over the posted speed limit for at least a period of 24 hours or another
appropriate time period determined by Staff. In other words, more than 15 percent of the
drivers on the street travel more than 5 mph over the posted speed limit. This problem may
exist over the course of the entire day. Other speeding-related problems may exist, such as
infrequent high speed vehicles. Efforts to address these speeding problems can also be
undertaken.
B. Excessive Traffic Volume
Excessive traffic volume is a disproportionately high volume of traffic that seems to
promote excessive speeds, unsafe driving behaviors, and diminished livability on a
neighborhood street s. Defined on a case-by-case basis.
C. Excessive Cut-through Traffic
An excessive cut-through problem exists when more than 30% of the traffic in any given
hour during the day uses the street/streets as a through street. Cut through traffic is defined
as traffic not originating in or destined to the immediate neighborhood.
D. Other Neighborhood Traffic-Related Issues
Other traffic-related issues include lack of convenient crosswalks, lack of sidewalks,
hazards for bicyclists, excessive noise from vehicles/trucks, etc. Safety for pedestrians may
be an issue near schools, elderly living centers, playgrounds and other pedestrian traffic
generators.
2. TRAFFIC CALMING MEASURES
The following is a list of measures available for use in traffic calming: nubs, traffic circles,
street narrowing, raised crosswalk, median (raised or flush), chicane, rumble strips, flat top
speed humps (not bumps), street closure (full and half), turn/ access restrictions, diverters
(diagonal and semi), gateway treatments. woonerf, raised crosswalk, and truck restrictions.
Some measures are available for implementation under authority of the County Manager
and do not need to go through the full NTC process such as roadway markings, mid-block
crosswalks, multi-way stop signs, $200 warning signs for speeding, placement of a speed
display trailer, arterial direction signs, marking of bike lanes, changes in parking
restrictions, vegetation trimming, additional speed limit signs or "Stop Ahead" signs, and
education programs. Measures are further addressed in the table in section 4.
The following is a list of considerations when selecting a measure for traffic calming. The
measure selected, in general, should be:
- the most effective available
- the least adverse in impact
- the simplest available
- the least costly possible
- a stand-alone or single measure or in combination with other(s)
- within the range of professional traffic management guidelines
- a contribution to the overall attractiveness of County streets
3. CRITERIA FOR SELECTING A TRAFFIC CALMING MEASURE
The following factors should be considered when selecting a traffic calming measure.
A. Community Support: Speeding solutions should be supported by 60%
of the households of the affected street/s. Cut-through solutions should
receive 60% support from the households in the affected area, where the
area includes not just the affected street but other potential parallel cut
through streets, and or the entire neighborhood area bounded by the
arterials which are generating the cut-though traffic. Some specific
examples: Traffic Circles should obtain 60% support from the
households on the affected streets within one block of the circle. Nubs
should obtain support from 60% of the households on the affected street
within one block of the intersection. See table for additional specifics.
B. Traffic Volume: Streets with defined traffic problems, but lower
volumes of traffic may receive lower priority, less restrictive measures,
and/or less expensive measures.
C. Effectiveness: Can the measure solve the problem, based on past
experience here and elsewhere.
D. Street Geometrics: Street width, intersection size, and topography may
lead to the exclusion or selection of certain measures. For example an
overly small intersection may not be sufficiently large to accommodate a
traffic circle.
E.Community Preference: A community will not be forced to receive a
measure it does not support, and must show significant support (60%)
for the measures it does want.
F. Existence of transit route, major school bus route or Emergency Medical
Service Route: Additional approval and evaluation may be needed
depending on the measure desired.
G. Schools: The presence of schools near a location increases the need for
controlled vehicular traffic. However, vehicle trips for pick-up and
drop-off to a school located in the neighborhood is not considered cut-
through traffic, and should not be counted as such in a DPW analysis of
the traffic data.
H. Community/Organization Support: The views of the local civic
association/s or local PTA/s will be considered.
I. Traffic Management Resources: The Manual on Uniform Traffic
Control Devices and other relevant professional traffic management
publications may provide guidance on the selection of measures.
4. TRAFFIC CALMING TOOLBOX TABLE